Hotel sales training

I have had the distinct pleasure of working with Mary Beth for the last 12 years. She is the gold standard for Sales in the Hospitality sector and is one of the most respected women in the business. Mary Beth brings expertise, fairness, common sense, execution, and class to every interaction she has. No one knows our business better than Mary Beth.

I had the privilege of working closely with Mary Beth for 6 years in her role as the global lead for one of our largest group meetings and events clients. Her expertise in account management, dedication to internal training, and ability to share valuable insights during panel discussions consistently showcased her exceptional attention to detail, strategic thinking, and thought leadership. Her approach drove impactful results and helped us win our customers' mind-share and heart-share.

Mary Beth is an invaluable resource in the hospitality field. The tremendous success she achieved with her managed clients stemmed from her ability to coach hotels on the value of third parties and the unique ways salespeople can drive more business from them. Whether connecting one-on-one or in a broader forum of salespeople, her thorough and personable training skills elicited strong engagement, inspiring our hotels to take creative actions to win over customers. She excelled in exploring virtual sites and resources, addressing questions about best practices to help hotels increase group performance, and contributing to the overall success of Hilton’s family of brands.